03:13 PM Make sure that you use the exact name of the app. Whats the grammar of "For those whose stories they are"? I dont have this issue when streaming radio, upnp or Spotify connect. Thanks, Second playlist stopped playing after an hour and 45 mins on a 500 track playlist. This helps make your account more secure, but it does make signing in a little more complicated. So I figured out why bubble was playing the same track over and over, just had to enable gapless. I probably enabled it by mistake with my ear when I was last on a phone call. It seems to have to do with how the audio is actually played, see for example this thread. Use Daily Board when charging your Galaxy tablet, Set up Daily Board Daily Board makes things a lot more interesting when your tablet is charging. The MacBook will stay out of sleep mode and the music will continue to play as long as the AC adapter . It's been this way for a long time, well before the Spotify exodus. Restricted data can also cause issues in the normal functioning of an app, especially if the app needs the internet to work. I should have probably also mentioned my 272 is hardwired via ethernet and my devices are on a WiFi6 network. This works in most cases, where the issue is originated due to a system corruption. This is really really annoying and makes the ultrabook useless for hearing music. I noticed today that when I put down my iPhone and locked the screen (one click on power button), the Apple Music stops playing. Once the screen is locked, or when you switch to another app/the main screen of your device, tap the Play button on the lock screen/in the control center to start the video. Spotify will stop playing the track as soon as I leave the app (regardless of how I leave it), and refuses to play unless I'm in the application. Glad issue one is sorted with the recommended Factory Reset. Has anyone else experienced this? I am using the latest version of the Android app and 272 is updated to latest firmware. Select ' Clear Cache ' on the new screen. I tried closing all apps. The content remains unbiased and authentic. fingers crossed, Issue #1: I think it is now safe to say that the factory reset fixed all app connectivity and play starting issues. Remote desktop wake-up will ruin this because I am not there to turn on the powered-off monitor. Fix: Music Stops Playing When Screen Turns Off On Surface. I got a Samsung Galaxy z flip 3 and a Fiio KA1 and the music keeps pausing itself while on use. On your iOS or iPadOS device, touch and hold the app. I have to either unlock the phone or open it and it resumes. If the music still stops after locking the screen, uninstall the app. in, 07-20-2019 Volume lowers down automatically on windows 8 when monitor shuts off. The setting was headed as "Allow background activity". This issue is strictly within the Naim app. Press J to jump to the feed. On your iOS or iPadOS device, touch and hold the app. Any and all other apps do not have this issue. I know there is another thread for this but it wouldnt let me post a reply. Im pretty sure my issue happens even when listening to downloaded songs, but I havent tried offline mode. 1-800-MY-APPLE, or, How to force an app to close on your iPhone, iPad, or iPod touch, Sales and So it seems to just randomly stop playing whenever it wants to. Tell us more about your experience with Documents Help Center: Create a folder or a subfolder in Documents, How to rename, move, and delete your files, Sync and back-up your files using cloud storages, Copy, move, rename, delete, restore, or compress files and folders, Access recently opened and favorite files, Save files from other apps to Documents via Extension, Transfer files between iOS device and desktop using Wi-Fi, Transfer files to another iOS device with Nearby, Transfer files to desktop or another iPhone/iPad with WebDAV, There is no Documents app in the 'Open In' menu, Annotations are not visible in Documents while working with a third-party app, Battery usage and background activity of the app, How to cancel the free trial for Documents Plus, How to check and manage your subscription status, Launch the Documents app and open Settings, If the app starts with the main view, it means the app crashed - in this case, check if restarting your. Super User is a question and answer site for computer enthusiasts and power users. *EDIT: 2022/01/25. The steps listed above will make it so your Surface never goes to sleep, and the following steps will make it so the screen of your Surface turns off but the device does not sleep after a certain amount of time so as not to compromise your devices battery life: Tap on Change advanced power settings. Step 2: Tap on the problematic app followed by Mobile data & Wi-Fi or Data usage. We explain and teach technology, solve tech problems and help you make gadget buying decisions. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Music also stops when the screen sleeps automatically after a few seconds the phone is put down on the table. The ultimately desired solution, of course, would be for Spotify . If none of them work, reset the app preferences. Samsung offers various useful widgets for the lock screen, such as music, weather, alarm, and upcoming schedule. But it was the phone that turns off the music after 2 minutes of "inactivity", 06-18-2019 Documents app allows you to listen toaudioandvideo files when the app is in the background or the screen is locked. If you set it as "Duplicate screens", when you turn off both of them then sound (Spotify or another sound program) it continues on playing. Powered by Discourse, best viewed with JavaScript enabled. But if you turn off the screen, or if the screen auto turns off, the music pauses forever until you turn the screen back on again. Its never once played through an entire TIDAL playlist. If that is OK then issue is mostly likely with your home network. 06:35 PM If the article doesn't help, please contact us via this page - we're happy to help personally. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. in, This solution is the one to turn off the setting. Note: Daily Board will not work if the tablet is not plugged into a charger. My NAC just got kicked off the network again when using TIDAL, so I have done a factory reset now. Most issues were resolved with a factory reset. First, make sure your tablet is plugged into a charger. I have a similar situation, Tidal rarely has outages, unless you havent paid the ISP bill? Method 1: Turn Sleep off. Jul 1, 2020 7:24 PM in response to azjules. Adjust the Data saver settings. Microsoft has not addressed this pressing issue ever since the first Microsoft Surface tablet was put on store shelves, but this problem can, fortunately, be fixed on the users end. Samsung phones pack a special feature called Sleeping apps to preserve battery. azjules, My Apple music will not play music when phone is closed or "sleeping". Looks like no ones replied in a while. I just did a factory reset before you replied, so well see if that fixes things (testing it now). That wont delete any data from your phone. I only noticed this since I upgrade to iOS15. It's puzzling to see a blank screen when you turn on your computer. Anyone else experiencing this? If that is OK then issue is mostly likely with your home network. 03-22-2019 I am actually considering the Sonore/Roon option. Tried various options with the naim app. When I am playing Tidal on my phone through an ifi Hip Dac (https://ifi-audio.com/products/hip-dac/) on my Samsung Galaxy S20 Ultra 5G, the player stops at random when screen is off. 03:00 AM I also logged out of TIDAL in the Naim app and back in before this one, seems to have no effect. It works without problems. Then tap on Sleeping apps and remove the troubling app if its added there. Music stops playing when screen is off Galaxy S10 Music stops playing when screen is off Galaxy S10 Plus. Making statements based on opinion; back them up with references or personal experience. Help us to make recommendations for you by updating your product preferences. S Pen is not recognized by Galaxy phone or tablet. Check your streaming quality settings: for mobile use (cellular) drop it down a notch from what youve set it for streaming over wifi. While music and video playback are programmed to stop when a Surface goes to sleep, they are not programmed to go to sleep when the tablet is locked. Looked through the forums. Please take our brief survey. A popular workaround is to use a proxy server to accept the stream, buffer it, and serve it to the 272 as if it were a local UPnP stream. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. How to match a specific column position till the end of line? Unit has been running rock solid since yesterday morning after the reset. Randomly, it will just stop playing in the middle of a song. Another option, which is free, is to run BubbleUPnP Server on a computer or NAS, which will also buffer the incoming Tidal stream. Restarting your phone would be sufficient to fix it. It's like a bulletin board for your tablet. I tried both bit filtering modes built into the phone. Prevent Windows 10 from Locking When Monitor Turns Off, Windows 10 turns display off after minutes instead of hours, Bluetooth headset mutes audio when mic is enabled. Meaning, the activities will resume when its out of sleep. Why Samsung has this annoying feature in the first place? ncdu: What's going on with this second size column? But now on my new Galaxy S10 Plus 1TB storage, 12GB ram(USA version with T-Mobile), I found a bug where the music pauses if the screen stays off for 2 mins. The music is playing when phone is active (when the screen is on) then when you hit the side button or the screen goes to sleep music stops. Apple Music Not Playing Downloaded Songs: Try These 8 Fixes, 9 Best Fixes for Apple Music Not Playing Next Song on iPhone. Amazon Echo and Spotify have been friends since 2016 but with a few limitations. Why is this sentence from The Great Gatsby grammatical? I have updated the thread title accordingly. Does your laptop have a power indicator where you could check that? omissions and conduct of any third parties in connection with or related to your use of the site. This only happens with TIDAL as I ran a playlist from UPNP last evening for around 5 - 6 hours, no issues. I installed BubbleUPNP from Google Play on my Android smartphone and control Tidal playback from it. Connect and share knowledge within a single location that is structured and easy to search. It only takes a minute to sign up. Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. Factory reset your 272 - recommended after the Firmware 4.8 update if youre experiencing any issues, Log out of TIDAL in the Naim App and back in again, Still no better? Since music playback stops when the Surface goes to sleep, turning sleep off entirely and making it so that the tablet does not go to sleep in any case will definitely solve the problem for you. Answer (1 of 13): It's possible that you would find certain apps getting killed in the background on your device. Tap Delete. Press the ' App Info ' option. I got that problem but it was because my mail wasnt verified. Apple and Spotify work quite smoothly, though. 1 Like Kryptos January 20, 2022, 10:27am #4 in, I found different settings for fixing this problem, Setttings > Apps > 3 dot menu > Special Access > Optimise Battery Usage. For a reference test, I installed iheart Radio, played a radio station and turned off the screen. Turn on the toggle for Allow background activity. On your iOS or iPadOS device, go to the App Store. \o/. Why do small African island nations perform better than African continental nations, considering democracy and human development? What video game is Charlie playing in Poker Face S01E07? If so, I have sound. Sometimes it will do it repeatedly like after only 10 -30 seconds ,but at other times I may get 30 minutes uninterrupted play until it recurs. 11 Best Ways to Fix Alexa Not Playing Music from Amazon Music. I played it again, and to my surprise, the same thing happened. I have no other apps opened and nothing new installed. In the Power User menu, tap on Power Options. Search for the app. When I switch back to the Tidal app and try to hit play, it just sits there with the spinning wheel. Refunds. Welcome to the Apple Support Communities! Minimising the environmental effects of my dyson brain. the ultrabook is still active and spotify appears on the lockscreen and starts playing immediately when the screen turns on again. in, Yup, settings>device care>battery>then the app> shut off "put app to sleep", 06-14-2019 Navigate to Settings, and then search for and select Special access. Restart your phone and see if it works normally. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. Whether you're streaming music from third-party apps like Spotify, using Samsung earbuds, or listening The sound quality is amazing, but after about 2 mins, the player pauses and stays paused until you turn the screen on again. I loaded 11.30 this morning to my Iphone 6s. 05:35 AM Or on an iPhone 8 or earlier, press the Home button. Set the screen turn off time to the preferred amount (the recommended amount of time is 1 minute). Turn off Battery Optimization If battery. The nature of simulating nature: A Q&A with IBM Quantum researcher Dr. Jamie We've added a "Necessary cookies only" option to the cookie consent popup. Some Galaxy TabS6 Lite's may still have a yellow tint to the screen, even with the blue light filter disabled. Ive been having similar issues + my own but have to realize Spotify was founded in 2006 & Tidal was founded in 2014. Using Kolmogorov complexity to measure difficulty of problems? Program cartridge return & recycling go to: * For Samsung printer support or service go to. We know it's important to be able to listen to music with a locked screen; we'd like to help. Thanks! davidwilliams January 20, 2022, 8:59am #3 Check the quality level in the app aligns to your level of Tidal subscription. If you tap the phone gently to reveal the fingerprint sensor on . I am giving them a few weeks to iron it out. Same problem with my nd5xs. We understand that if you lock the screen on your iPhone music will stop playing. The bug never happens on iheart Radio. -- Turn this off for the app in question. Get Guiding Tech articles delivered to your inbox. We are not officially endorsed by nor affiliated with Tidal. Learn more about Stack Overflow the company, and our products. This largely happens largely due to two reasons:These devices automatically kill apps running in the background to free up more space in RAM.Customised battery profiles on these devic. Also, it currently has no issues streaming from its own app on my network, or on my PC. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? I had been using it for years prior. in. Nat, User profile for user: Recently updated phone to iOS 8.1, noticed this problem today. Got it working, so I set a large playlist and let it play. Just TIDAL. Apple Music lets you listen to your favorite music tracks on the go. I never have issues with TIDAL aside from the one of two outages they suffer from per year. Wired headphone plugged with the Thunderbolt to headphone jack dongle My network is good, no issues there. I have to close and re-open the app just to get it to play again. Find the correct name of built-in apps. Audio via DisplayPort - How do I keep it going when Windows 10 turns the display off? If you have an Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch. Awesome!! When it happens I have to press the power button and play resumes from where on the track it stopped.. So the next time you want to make sure that the Surface does not stop playing your music when its screen turns off, simply wait for the amount of time you have set for its screen to turn off instead of hitting the tablets Power button. To learn more, see our tips on writing great answers. When I use it on my iPhone in the car, I usually start a playlist then switch to Waze and let Tidal continue playing in the background. the point of the audio/video you are on is lost if iOS data protection is enabled). Step 2: Tap on Battery followed by App power management. 04:09 PM Sometimes, it kicks me right out of the app while trying to get it to play a TIDAL playlist. However once again, it let me start another one playing, which it didnt do before, this is when it used to get kicked off the app, so maybe I have 2 issues here, and hopefully the factory reset fixed the booting from the app. This issue doesn't happen while using other streaming platforms such as ytube music. When an apps sleeping mode is active, it prevents the app from running in the background. selection. I kept thinking my Bluetooth earbuds were jacked up or my Spotify account was. Is there a trick to get TIDAL to work properly when using the Naim app? The ultimately desired solution, of course, would be for Spotify to support this connected standby mode. But if you turn off the screen, or if the screen auto turns off, the music pauses forever until you turn the screen back on again. Just keep in mind that anytime when the PC is NOT in the sleep mode, the monitor must be on. The "net stop audiosrv, " trick does not work. If you are experiencing the same issue, lets check the fixes for the niggle when music keeps pausing on Samsung phones. My theory is that this app is being auto shut off by Samsung OneUI or by Andriod 9 in an effort to save battery. This site contains user submitted content, comments and opinions and is for informational purposes If you have an Apple Watch, restoring an app to your iPhone also restores that app to your Apple Watch. The company who makes it is MWM. 10 Fixes for Android Auto Not Playing Music From Spotify or YouTube Music, Top 7 Ways to Fix Siri Not Playing Music from Apple Music. It's connected standby (modern standby). I only have these issues with TIDAL, as mentioned, Spotify and streaming flacs from within my network are rock solid. Perhaps its not just turning the screen off but going to sleep mode. If luck is on your side, the issue could be a one-time problem. I can go a whole drive without having this issue, or this issue can happen several times on one drive. 09:29 PM I havent had this issue, but I dont stream. Please help us improve by selecting a reason below. Turn off Power saving by tapping the switch. If not, I'll probably just switch back to Spotify. 8. Top 13 Ways to Fix Amazon Echo Not Playing Music From Spotify. Just a few seconds before the pause bug happens, the music will stutter just so slightly for a fraction of a second.. then the full pause will happen. Anyone know where the setting is to prevent this behaviour? Id try a few things, if you havent done these already, which have helped others. The above article may contain affiliate links which help support Guiding Tech. in. Mehvish is a computer engineer by degree. A forum where Apple customers help each other with their products. You can download Restoro by clicking the Download button below. ", Delete built-in Apple apps on your iOS 12, iOS 13, or iPadOS device or Apple Watch. only. The put app to sleep options is turned off, but it still keeps going to sleep. Samsung accounts now require two-step verification which adds extra security steps when you need to sign in. Then on an iPhone X or later, tap Done. If you are having trouble logging in to your Samsung account, just follow this guide for an easy fix. Audio stops playing on Galaxy mobile devices or accessories, Do Not Sell or Share My Personal information. Naim did go to great lengths to optimise Tidal performance as it was such a common problem, and things improved for most people but theres always the chance it may be a problem for some. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. I have found that on my new XPS 13 9360 with the creators update, if I am playing back music from any source (Spotify for example), when the screen turns off after a couple of minutes, audio seems to get muted. So something is still off. Why is my Apple music stop play music when my iPhone XR is closed or "sleeping"? I only use TIDAL via ROON at this point so commenting on the actual TIDAL reliability. Roon is a good way to do this, but it requires a subscription and a networked computer to run it (which you may already have). 10-02-2019 A few days back, I was listening to an audio on my Samsung phone, and after a few minutes, it stopped suddenly. Is there a permanent fix to this nuisance? Lets check how to enable background data usage for the music. 06-14-2019 It is available in the Google Play store. Next up: Samsung Galaxy phones offer an interesting feature for lock screen known as lock screen stories. I tried Medium, Optimized, and High Performance battery modes and the bug is always present in all 3 modes. When this issue arises, Samsung phone users are unable to enjoy uninterrupted music. Yeah, us Spotify converts, sadly, just gotta get used to it. So well see what happens from here. How many times have you uttered a command and Alexa powered Echo didnt respond? I have rebooted my network, and android devices several times in trying to troubleshoot this issue. Issue #2: TIDAL stops playing after 2 hours. All Rights Reserved. But MS seems to have decided they want to go 'the apple way' :-) But for me, the 'blank screensaver' works - apparently, you can even configure screensavers to show the lockscreen when 'woken'. Very frustrating. Try telling it not to shut the monitor off when idle. When I switch back to the Tidal app and try to hit play, it just sits there with the spinning wheel. TikTok ADs every time I open Galaxy Play store! You just have to decide what's important to you. 09:19 AM If you tap the phone gently to reveal the fingerprint sensor on the black screen, the music will resume playing for roughly 6 seconds and then auto pause again as the screen goes back to black. Tidal stops playing at random times when screen is off on Samsung Galaxy S20. I don't see it being improved any time soon. Try again to play music with a locked screen. Step 1: Open Settings on your phone and go to Apps. If the music stops while in the background, you can fix it this way: Launch the Documents app and open Settings > Security. If the music stops while in the background, you can fix it this way: If the steps above haven't solved the problem, please contact us via this page and our support team will soon get in touch to help. I encountered the same problem (also on the XPS13 interestingly). Please contact us via Live Chat for a faster response. If you use other store apps, such as Pdcasts Beta, audio will continue to playback when the screen turns off, Spotify and other desktop apps stop audio at that time, Yes I came to the same conclusion some time ago myself. Yaaasss!! When I lift my phone the screen awakes and the music continues to play. Please keep in mind that this will remove any content you've downloaded and will need to be downloaded again: If you have an Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch. This fixed my issue of Spotify randomly stopping on lock screen. Easy sign-in, Samsung Pay, notifications, and more! If the factory reset doesnt help, next I will log out/in of TIDAL via naim app &/or reset my TIDAL passwd and as per your tips. To start the conversation again, simply If you preorder a special airline meal (e.g. I tried bubbleUPnP, but it just plays the same track over and over no matter what I do. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. How did you solve this problem? Step 5: Look for the problematic app and turn off battery optimization for it. To lock your Microsoft Surface, you need to: Tap on your account picture in the top left corner of the Start Menu. seems like some people had this problem a while ago, but nothing super recent. Apple Music stops playing in iPhone when screen is locked after upgrade to iOS15. I had something similar on my OnePlus 8 Pro and had to enable "Do not restrict background activity" for the Tidal App. Step 4: Tap on the Apps not optimized drop-down option and select All. Apple Music His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner. And as for roon, if it is a solution to this issue, I will most certainly find a way to make it work with my 272. Sometimes it will play, sometimes it wont. Apple may provide or recommend responses as a possible solution based on the information If I am playing music from my phone, as soon as the phone goes to lock after around 5 minutes the music shuts off! Press J to jump to the feed. Microsoft Lifts Windows 10 Version 1903 Upgrade Block On Surface Book 2 Devices,, Fix: Google Drive Not Playing Videos 'There was a problem playing this video'. Galaxy Tab S6 Lite screen has yellow tint. The said app should have access to use the phones battery in the background. 10-02-2019 My DAC cable is looser than it should be and stops Tidal and/or my Onkyo player on bumpy roads. 4. * For Samsung Supplies information go to: * For S.T.A.R. Completely power down your Android device and back up again.