One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. If you need tips with a step-by-step guide, check out our post below. Lets dive right in. Try modeling the clothes you want to sell. When finished, tap on Post listing. When selling online there are some common reasons why customers return a purchase. However, we recommend you shoot a video of your item as well to give Depop shoppers a better idea of how your product looks in action. Learn More. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. If you, as the seller, agree to the refund. This article will cover domestic (US) shipping and international shipping as well. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. Its also a good place to keep yourself motivated and promote your page to other enthusiastic Depop fans. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. "We will continue to remind our community about the importance of account security and updating their passwords.". Below is a simple chart that shows how it works. Now you can start selling items and get paid when your items sell. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. The app is available for iOS and Android, and it looks and operates much like Instagramsomething my Gen Z brain could handle. Consider Shopping Secondhand. You lost any seller protection by sending to another address than the paypal registered address of the buyer. You will have to fill out customs forms clearly and concise and remember you are not responsible for any fees/charges that an individual country may impose. The culture of the app is young, open-minded, and versatile. A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. In case something goes wrong, youre protected by. Sky warns: Dont let your photo be more distracting than the product youre selling. Make sure your clothing is the focal point of the picture by keeping the background simple: Clean the space and keep pets out of the frame so they dont steal your limelight. Make sure your clothing is the focal point of the picture by keeping the . It was too good an opportunity to pass up. Depop also has a page to guide buyers on how to open a dispute against the seller if they received a product not as described. So far, youve created your account, connected your PayPal account, listed your items, made your first sale, and shipped the item to the buyer. Our community is made up of people who are creating a better future. Possibility 3: Buyer internationally cancelled the payment For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. Follow these six shopping tips to become a savvier shopper, save yourself money, and limit your environmental impact. Follow the instructions in this article and start selling your own products on Depop. i have recently been conned out of 440 pounds by a scammer using paypal and depop.i answered an add on facebook on how to earn money using your paypal account.basicly the scammer made payments into my paypal account and i had to upload a percentage to his bank account and i was supposed to keep 25 percent.unknown to me he had placed adds on depop selling trainers using my paypal adress so when the items did not arrive i was subject to a chargeback.i have contacted paypal who could do nothing for me so i contacted the police who are currently looking unto it.for anyone who is interested the guy doing the scam is still onfacebook his name is kai hunt and accordng to his profile works in lloyds bank in birmingham.please do not fall for this kind of scam like i did. But I don't have any money in my PayPal either, just the pending payment from the sale. 28 days Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. If you had met seller protection paypal would have reimbursed you. It is very unfortunate and hurts small businesses who have to eat these fees. When it comes to shopping online for secondhand stuff, even on sites that have buyer and seller protections, the onus largely falls on you to protect yourself. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. No letter misspelled, missing, or flipped. I usually take my custom shipments to the counter service for times when I am dropping off other packages so I can be as efficient as possible with my processes. You can simply adjust your listing and post it again. All you have to do is to create a free Depop account, list your items, deliver your products, and get paid. ***UPDATE** SWIPE FOR ANSWER!! But still, no matter how easy it is to start selling on Depop, selling on any platform for the first time may seem confusing at first. Thats it, youve completed the first step! Enter your First name, last name, billing address, and tap on Next. I am a bot, and this action was performed automatically. Depop suggests that you do not ship your item until you receive the payment. The pool of people on the app, which is currently at around 21 million, is smaller than the user base of both Poshmark and eBay, but its the right crowd for the caliber and quality of my clothing. However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop. Please search the subreddit before posting to see if the topic has already been discussed. Verify your information with Paypal (banks, cards, email, etc). REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. We want to build the worlds most progressive and diverse home for fashion a place to explore unique fashion and be part of a community-driven zeitgeist thats shaping culture for the better. Depop seller Sydny Sky told me that she makes anywhere between $800 and $1,500 a week by following a few simple rules, some of which also worked for me: Photos will get you on the explore page, but its the description that really sells, Sky says. You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. Depop confirmed that it intends to implement multi-factor authentication in 2021. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. Unlike many other selling platforms, at Depop we only charge you when you make a sale, this means there are no fees for the length of time your item has been listed for or any initial costs to list the item. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. "The accounts are being compromised and that definitely is concerning," Ms Rowley says. but I'm can't seem to upload them to the claim. Step 2: Once youre logged in, click on Sell from the top right side. Simply take four photos of your item in natural sunlight to make a huge improvement on the quality of your images. Inspiration arrived during a visit to a friends apartment. Listing is fairly easy on Depop. If you are thinking about selling on Depop, coming across a payment issue with Paypal can be extremely frustrating. "I feel like their security measures need to be amped up because it's just not good enough," says Ms Strike, who has been a Depop user since 2015. Really confused how this can happen. guccidurags. I've since opened a dispute, which went straight to a claim as the 'seller was unavailable to respond'. This content may be old or outdated. I received only a few bids per item, and I sold them for less than they were worth. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". Ah that's brilliant thank you so much, you've put my mind at ease!! To keep proof of postage, send the item to the address on the in-app receipt. When finished, tap on Post listing. Do you want to sell on Depop but dont have the time? Step 5: Enter your First name, last name, billing address, and tap on Next. Aesthetics are a big selling point on Depop. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. The following is a sponsored link. It's such a widespread problem now.". 1999-2023 PayPal, Inc. All rights reserved. Scammers have continued to plague many online services through the pandemic. Hone your style, and your audience will find you. Overall, I have found the overwhelming majority of post office workers are very helpful and can help gain insight into how to process items in the most economical way possible. In all cases, the fraudsters demanded to be paid directly, rather than through the app. Id had some experience selling through eBay when I was in high school, mainly slinging relics from my dads basement: a great-aunts old mink coat, a lone barstool, a sky blue iPod Nano. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. For reference, my first three sales on Depop were temporarily on hold. Your description must disclose that you are working with a third-party to source and manufacture your products. Be prepared to get asked a lot of questions. Then, I remembered that I had logged on to my partners phone on my account but it was somehow connected to his Paypal. Alternatively, don't price too high either because it can also dissuade customers from buying your product. After receiving all positive reviews, every sale thereafter was instantly paid. Advice, staff picks, mythbusting, and more. Can anyone help me? Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. However, shipping with Depop can be expensive. Or will it take it from me the moment I put more money in my bank account? They may even ask for PayPal payment via friends and family. Test out different poses. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Instead of thinking about how I would look wearing a new outfit, Im wondering what I could resell it for. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application This happens to me sporadically throughout the year. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). From launching their own brands to building vintage resale businesses. Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. Can pre-loved clothes make fast fashion sustainable? However, LTS, priority tape is supposed to be used ONLY if you are using it as a plain box think ole school brown boxes (that doesnt state that its priority) because if it states its priority then there is no need to use the tape. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. Read Next: How to Ship on Your Own on Depop. The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. In June . Connect your Depop account to the Paypal account you will be using. Repeated violations will result in a ban. Don't price your items too low because it could have a negative impact on your profits. Step 3: Add photos, description, price, and all the other details that weve discussed above about your product. Home. If your item weighs over 1b or 16 ozs then it moves into the priority category which means that you can use priority boxes that are free to use. The way you optimize your listing pages can have a huge impact on your sales, so follow these best practices for adding listings to your Depop store. Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. Another reason I like shipping with Depop is that the shipping fee is a flat rate regardless of the distance the package is traveling. Once you have verified that all information on your end is correct, you can then move on to other possibilities.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); As a seller, I was dumbfound by a case because it has never happened to me before. Read about our approach to external linking. Yes, USPS Regional Boxes Are Discontinued. Want a Great Deal on a Big-Ticket Kid Gift? What You Need to Know Before Selling on Depop. You are viewing the PayPal Community Archives. From launching their own brands to building vintage resale businesses. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. Figuring out what to get rid of is just the beginning. One of the key reasons I like shipping with Depop is the time I save. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. The platform charges a 10% flat-rate fee (PDF) on all items soldI like that its straightforward and that its a small percentage compared with other options. Shipping with Depop internationally vs. domestically is different in a few ways. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5. If so, then you may have thought about selling on Depop. Social networks are also a little more risky, because unlike eBay or Poshmark, they offer no protections to prevent fraud. Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. They are entrepreneurs, pushing fashion forward in so many different ways. Use the depop fee calculator to make sure you have your desired profit. We use cookies to ensure that we give you the best experience on our website. It entailed succinctly describing each piece of clothing, something Id had ample practice doing. All purchases through Depop are covered by Buyer Protection. Everytime they purchase with PayPal i get charged the ~10% deduction from fees AND Depop Limited. When it comes to print-on-demand service providers, we recommend Printful and Printify. This is normal if you are new to selling to establish that you are a trustworthy seller. Please search the subreddit before posting to see if the topic has already been discussed. Also the depop profile has blocked me. You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. This charge will be taken directly from your PayPal account or the card you are using for payments before the remainder of the money you have made is paid to you. Now, you can list as many products as you want. Leave the Archive. have an item that costs: $25, but you offer free shipping for a $4.75 label Not everyone is out to become a Depop superseller, but there are still ways to optimize your efforts and earn some extra money. This makes it sound like they've probably deleted their paypal account too? For example, I ship a lot of items to the west coast and if another platform charges by the distance I notice for priority the price is around $12.44, and then if I ship within my time zone the price is like 10.24 for the same size priority package. I found it hard to even imagine making a profit. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. For this example, were going to create an account directly from their website. The depop limited charge just reoccurred the next day and it went through. Depop charges a 10% selling fee for sales on the platform. So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. Step 6: Now tap on List your first item. since theyre all different numbers. Check that you are not accidentally logged on to another account if you are using multiple devices. Keywords can call out details like stitching, embroidery, and every single color you can see. We actually update the tracking information on both Paypal and Depop. Depop charges a 10% selling fee for sales on the platform. Please contact the moderators of this subreddit if you have any questions or concerns. Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. This may result in giving a refund to the buyer. She immediately used her brother's Depop account to comment on the offending post and contact the app. Wirecutter is the product recommendation service from The New York Times. Its easy to build a community of people with similar tastes and interests that overlap beyond fashion and style. In case something goes wrong, youre protected by PayPal's Seller Protection. The r/Depop subreddit is meant to create a safe spaceusing that term loosely because this is the internet were talking aboutfor Depop users to air out their concerns, celebrate their wins, and ask for advice. Etsy is paying $1.625 billion for the company, in what Etsy is describing as a mostly cash deal. On the other hand, if you dont agree to a refund, , then the buyer can open a dispute against you directly with PayPal by following the steps, common reasons why customers return a purchase, How To Start a Fully-Remote Business in 12 Easy Steps, Moving Your Clothing Business Online: A 7-Step Strategy, 13 Online Businesses You Can Start for Free. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. But when Ms Strike logged back in, she was shocked by what she found. However, the buyer must have a solid reason to request a refund. Dropshipped print-on-demand products must use a design created by the seller. Disconnect your Paypal from Depop and reconnect again. Theyre either thrifted, fast fashion, or from independent designers. AOC under investigation for Met Gala dress, Mother who killed her five children euthanised, Alex Murdaugh jailed for life for double murder, Zoom boss Greg Tomb fired without cause, The children left behind in Cuba's exodus, US sues Exxon over nooses found at Louisiana plant, Sacred coronation oil will be animal-cruelty free. So I shipped the item out yesterday and it's currently on the way but now it says on my bank activity that depop limited got declined because I didn't have the amount needed in my bank account. These 6 Tips Will Help. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. A collective of individuals who inspire and grow with their evolving style and values. I dont really dont do counter service anymore these days I drop all my packages at dropbox and I have never had a return for a Depop package because the label says 8 ozs and the item I shipped was over (8 ozs). 9 Tips on How to Sell on Depop When You are Broke as Hell. Alternatively, you can avoid counter service altogether. Learn more. Press question mark to learn the rest of the keyboard shortcuts. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. Here is a tip with shipping first class with Depop, on the Depop app it states that shipping is .5lb ( half of a pound) or 8 ounces for a small, however according to USPS first class shipping allows packages up to 15.99 ozs and I have confirmed with my local USPS that as such the first-class Depop shipping label will allow up to 15.99 ozs. Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. Your PayPal account is connected to your Depop account. The depop limited charge just reoccurred the next day and it went through. When it comes to print-on-demand service providers, we recommend Printful and Printify. Is it likely that I'll win my money back without the screenshots attached? Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. Create an account to follow your favorite communities and start taking part in conversations. Or, do you have a collection of handmade products that you'd like to start selling? 2. Its never happened before while using Depop or any app. Step 2: Enter the 6-digit code sent by Depop to your phone number. You need to make sure your package is sealed tightly and ready for a longer trip and more handling, 2. However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. Step 1: Log in to your Depop account on their website. 80. The firm confirmed that credential stuffing is a big part of the problem. Rather Depop shipping is included in the price depends on the individual seller. Step 2: Tap on the Setting icon from the top right side of the screen. That's why I was curious if I were to put any money in my bank account if it would've automatically taken it out since I didn't want it to because I was gonna use that money for something else. Once youve created an account on Depop, the next step is to connect your PayPal account to start receiving payments of your sold items. Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. When you buy through our links, we may earn a commission.