I discovered it by using the Windows 10 Camera app and doing some testing. If sharing between two 4K monitors (each user has a 4K monitor) with high band width (very common these days), why does Teams lower the resolution to 1920 x 1080? Change your background for a Teams meeting - Microsoft Support Here is a video I put together showing this issue. Check your task manager to see what bandwidth teams is using while youre on a call then do the same with zoom. @ChristianBergstrom I have been urging my dept to switch to teams. We gladly put the money back into creating helpful content for our channel. - edited What is the recommended size if Im uploading my own custom images to Microsoft? However, when someone else joins the meeting, it's not only the other side that gets full video quality but when I pin my own video, it's also in full quality for me. If platform scaling is such a huge problem, then stop trying to get everything hosted in the cloud. I tried to use just the camera app in Windows10. Microsoft Teams provide Dashboard to analyze it, you can refer to: https://learn.microsoft.com/en-us/microsoftteams/difference-between-call-analytics-and-call-quality-dashboard. by Raise Teams Meeting Quality beyond 1080p (E.g., 4K) for better meeting experience and screen sharing @Ed WoodrickYeah, it's a 34" 3440x1440. Maybe a problem of the region? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Betreff: Increase video quality for screen sharing. If this issue or something similar is happening to you, try the steps in this video to resolve this issue. Can Microsoft enable a higher quality video mode to make Teams competitive with less convenient streaming software? We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users. 11:53 PM September 26, 2020. Do Microsoft support monitor this community/forum? Persistent Poor Audio/Video Quality when Speaking on MS Teams meeting despite ample bandwidth, Turned off hardware acceleration on PC and Mac - no difference, Reinstalled in PC and Mac - no difference. Ah, thanks for the tip. o Close Teams (dont forget the background process), o Go to %appdata%\microsoft\teams, o Delete all files and folders here. 05:22 PM The resoult is the same: the problem is in the TEAMS system. Line Meeting with 720p quiality using the same cam on the same device. May need to switch to YouTube. I understand that Skype for Business and Teams are different applications but I'm confused as to why SfB video on the same network would be sharp, and clear with good clarity and quality and Teams is fuzzy and unclear. but even after hours it is available at Stream with 360p only. - edited When I pin one of the blurry colleagues his image becomes sharp. Find out more about the Microsoft MVP Award Program. Observe the focus process. @LorenBxThanks for responding. It will give you a detailed report of what the issue is. A few things to note for Microsoft (i am sure they already know about this but just in case). Either dshow has a bug or the teams client. It seems to cap out at 1080P with very strong compression at a low framerate. But have I missed something? Find out more about the Microsoft MVP Award Program. Teams video quality - Microsoft Q&A Mar 10 2022 Click on the same ellipsis icon (three horizontal dots) as mentioned before. I've personally not had video quality problems, but there are currently many reporting video quality issues. Other app always choose the best quality or provide option. Thanks for the feedback. Not a problem with my bandwidth (250Mbit). One of our MVPs just posted a blog about this yesterday: I use a Logitech brio 4K camera. I formyself have a 34" 3440x1440 and my colleague a 4k screen. The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. Will try changing up the resolution (all other applications appear normal though) Teams decides on video resolution based on its perceived internet speed. Your video show our error! After about 25" it changes to an acceptable quality, not good for an 30" video Where are you based? Turn the setting for fixing blurry apps on or off manually. Removing just the 640x360 resolution fixed the issue. on Thanks All. on @jsquaredzIt's now almost october 2020. https://learn.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app. ? If I join from my iPhone/iPad, i have no issues. In this video tutorial, youll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,Webex, Google Meet, and other tools. SfB network-requirements. - edited Same exact experience with teams. 12:16 AM Are you uploading pre-recorded content? All that being said, i do love teams. 3. Start a video call and invite anyone to join, even if theyre not on Microsoft Teams. When the call initiates, Teams says the network or internet, can't remember which, is poor - but I don't see how it can be on those speeds. Labels: Best Practices Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. How do I change my Microsoft Teams background? I've had a good experience with uploaded content on Stream, so it should be able to render at or near same quality. In my demo, the video was lagging. Some participant windows are blurry, others are sharp; when pinned the So, in conclusion our bandwidth is not the issue with the poor video quality with Teams. MS Teams Video quality is terrible - Page 2 - Microsoft Community Hub Might be some blocked ports MS Teams I using? Try it with Zoom and you will see how much better it looks. 06:59 AM. I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. If i open Teams in the browser, i have a good quality. Jan 22 2021 Data encryption for meetings, chats, calls, and files. by Here is a video I put together showing this issue. Unlimited group meetings for up to 60 minutes. Select action center , and then select Focus assist. Do you know if Microsoft support monitor this forum? seanpenrose Teams has been good until 2 weeks ago. Video playback blurry - Microsoft Community Hub Mine is. Get together virtually anytime and anywherewith a video conference. I am having this issue too. Setting is on automatic, but changing to highest bitrate makes no difference. So the issue seems to be only happening at initial meeting setup and only in the Teams desktop app (not the browser as already reported by @RonaldDJ). We made, and make a lots of meetings. Background images are currently limited to PC and Mac clients. :). They can look at the logs and diagnose your issue. I tested it again today and noticed that if I sign completely out of Skype for Business, the Teams meeting audio quality improves, but not the video. Which Windows operating system am I running? Playing same Video from SharePoint works perfect why not from the video-platform (Video or Stream)? In Display Settings, verify Scaling is at 100%. We have a Fibre To The Premises internet connection, with >200Mb download and >50Mb upload - which I'd have thought would be more than ample for decent quality video call between 5 users? 0 Sign in to comment Sign in to answer 06:42 AM, Reinstalling seems to be a solution(see other post here: https://answers.microsoft.com/en-us/msteams/forum/all/screen-sharing-in-teams-is-blurry/e57f1c0b-e21 ). 02:37 AM Should I avoid the desktop app?All thoughts / solutions welcome. Until they upgrade to meet demand or people go back to normal life we won't be able to really get solid video through the service for a bit, Refer : https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304. Stevee100 Sharing best practices for building any app with .NET. If the prompt doesnt appear, in the search box on the taskbar,type advanced scaling settings and select Fix apps that are blurry. Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. For Teams one of the adjustments involved 'reduced video resolution'. The blurry effect when you use the OBS virtual camera is caused by the behavior of Teams, Zoom, and other tools where in case of bad connectivity these tools prioritize the quality of screen sharing instead of the camera. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Host your video conference in a virtual shared space. on That said, when bandwidth is insufficient, Teams prioritizes audio quality over video quality. Background effects are currently available for PC and Mac client applications. Aug 23 2019 @MelbourneMarsdenMy whole team has dual 27" 4k monitors, which are great for showing a lot of the screen and multitasking. 350mbps broadband and getting 70mbps + over WiFi zoom = perfect, teams = terrible. I am trying to create how-to videos for my college and when I upload a MP4 video file to Stream, it give me just the 360p playback quality. Mar 10 2022 In this video tutorial, youll learn how to avoid the blurry effect using OBS virtual camera in Microsoft Teams, Zoom,Webex, Google Meet, and other tools. Are there any settings in MS Teams or the Office or Teams Control Center that I may have overlooked? This is really annoying, especially if it's working in US region and not in Central or West Europe?! Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. Here you can choose to blur meeting background, select from a list of images, or upload your own image. Lookup one of he users in Teams who had an issue and look at their call history. by I does puzzle me why on earth Teams would do this on my own end. For the best experience with custom backgrounds, we recommend uploading images with an aspect ratio of 16:9 and a resolution of at least 1920 x 1080 if possible. Please MS fix this asap. Even when they zoom in it's just all blurry. We have MS accounts in our organisation (120+ user). https://office365itpros.com/2020/07/22/teams-memory-management/. September 30, 2022, by August 03, 2021. When using the Teams WebApp, the screen sharing is as crisp as can be. ZOOM with 720p using the same cam on the same device. Please MS fix this asap. just had terrible video quality and choppy audio changed to Google Meet and it was fine. Each user that is added has the same as stream. They can get you in contact with another custom and collaborate on how they got it setup and any technical configuration changes they needed to make. Everything appears blurry and hard to read. I'm thinking you might just need to upload higher quality video. unfortunately our videos need to be edited (confidential info blurred out etc) so we use screen recording software to capture the recordings. Windows might not be able to fix all apps, so some apps will still be blurry on high-resolution displays. On your mobile device, selectBackground effects. so Teams is not trying to get the highest resolution. Teams also supports background blur on iOS devices. RoughJoe 2x2 (web only) If you're using Teams on the web (Edge or Chrome browser), you'll see up to four video streams at a time. In my understanding, we recommend you check if your bandwidth is sufficient. - edited The backgrounds window will appear on the right side of the screen-scroll through all the options Microsoft has provided, apply the virtual background or blurring option you want ( Figure D . We are experiencing this as well, I dislike having to keep using Zoom. 06:41 AM Ive tried enabling/disabling accelerated GPU, clearing cache from Local AppData and restarting the Teams app. Which logs are you referring to specifically? I mean I agree to have this option under control, and I can see you are in a company with excellent hardware, but at least for most giant company I know, still not have/need that. I would just test with a higher end video and see what happens and go from there. 05:22 PM For anyone still seeing this, it's still an issue. I know for some this is not the issue, but be sure your webcam is working right. Discover more. Stream is encoded in 6 second bursts and it is a known issue that the first 6-18 seconds can be blurry. - edited 05:50 AM I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. I encourage you to find the one that applies to your situation (or add a new one) so others can also vote for these improvements:https://microsoftteams.uservoice.com/, Sep 30 2020 100% agree .. it is riduculous .. and everyone is spending soo much time "troubleshooting" .. MS Teams is overriding the resolution and the results are horrendous. My Brio 4K camera produces a very blurry image - even when I change the settings using the Logitech Camera Settings app down to 720p (not sure how this setting actually works technically). Choose the account you want to sign in with. Com'on MSF! Ive actually tried to push the video directly and through OBS and I can tell the quality from the camera is perfect like the zoom video shows. TERRIBLE!!! The video quality is crystal clear no matter what (dependent on connection speed which is understandable). Figured out a workaround, but kind of category creepy: Has a few drawbacks, I admit, but at least works somehow. Increase video quality for screen sharing. - Microsoft Community Hub Teams uses AI and your devices camera to isolate your silhouette from the background around you and apply all the necessary details to transform your background into a new setting. Zoom fully supports screen sharing in 4K monitors. You'll also of course need to ensure you meet the hardware requirements: Hardware requirements for Microsoft Teams When using teams as just audio and video - the quality is absolutely fine - everything is very clear. Click here: shorturl.at/jnozH--- Does your screen look blurry or pixelated in Microsoft Teams? Then, click on the 'Apply background effects' option from the overlay menu. 1) get with your Microsoft account team and ask them to put you in touch with other customers that have deployed Teams for the purpose of Telehealth. Using screen capturedirectly in MS Stream was fixing my problem, works perfectly! - edited You can dig into the calls from here and see what it says about the quality, This is not any official Microsoft support forum, no! Jan 22 2021 They do swing by now and then but Id suggest creating a ticket instead and sort this out in that case, I have exactly the same experience. 04:18 AM If i just use it in teams directly, the output is 360 ish locally and remotely. Exactly the same problem. We have a 4K event camera with 1000Gbit internet connection. if i open the camera in AMCAP, and set it to 360P, i has the same look. 5 GB of cloud storage per user. MS Team force the poorest 360p video quality without any option for user to select a better setting. SharePoint is just serving up the file buffered. sadly same for me.. as a software developer it's a pain sharing screen with 1080p, when all of us has atleast a 2k screen. it is now November 2021 .. still same issue .. how is that! You can also try to consider other factors like packet loss and jitter. Hi @adam deltingerthanks for the response. I haven't noticed an update regarding this since the previous message (MC207439) so as far as I know it's still reduced. Problem with text display in Microsoft Teams - Microsoft Q&A If we share at native resolution, nobody can see what we are sharing. Prepare your organization's network for Teams - Microsoft Teams | Microsoft Docs. Unfortunately MS Teams is our company standard solution, and being a financial institution we cannot install other options, even though we are in IT.When sharing we have to change resolution on one monitor to 1920x1080, which makes everything huge for us, but legible on the share. Call analytics and Vad for example! I have tried updating Firmware, updating windows, checking driver versions etc - basically everything on these threads. I got a response from Microsoft Teams Support: Microsoft has reduced their bandwidth and quality settings to 720p or less in some cases with the surge of usage due to corona virus. Archived post. Personalize your meeting experience by uploading your own images, such as your company logo, favorite sports team, or dream vacation destination. I'll walk you through every step in order to set up properly OBS avoiding the virtual camera. I am on Teams ever day without any problems. Doesnt make any sense to alter it on the client side right? However, you can turn it off at any time. Sharing best practices for building any app with .NET. I am a MS fan for the most part, but you guys need to fix this Teams video quality issue. They look at EVERYTHING down to the packet level. More info about Internet Explorer and Microsoft Edge, https://techcommunity.microsoft.com/t5/microsoft-teams/poor-videos-during-teams/m-p/1290304, https://learn.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app, https://microsoftteams.uservoice.com/forums/555103-public/suggestions/19096657-webcam-quality-is-very-low. New comments cannot be posted and votes cannot be cast. US? Our teams have been using it for weeks now and people are regularly getting blurry and poor audio / video quality. To turn off background effects, select . But that was already clear, I guess. Teams powerpoint sharing video quality. Here are some examples of whereyou might experience this: You open an app on a display with a high resolution andthen move the app to another display that has a different resolution. - edited 05:51 AM. Here is hoping that MSFT will look at this and improve the video resolution.