the service person was prompt-called before arriving, professional and clean, came on time - work was completed on time - price seemed a little higher then most others but stuck with them because they have been my oil company for 20 plus yrs, I have my oil service contract with petro - they also did work for me such as : 1. replaced my central ac condenser 2. new hot water tank was also installed. Our customer service professionals, drivers and technicians all provide best-in-class services 24/7, whatever the weather, all designed with your comfort and savings in mind. 145 talking about this. And that's the Petro promise. A's across the board. round. Regards Petro Home Services Glenn S. Elite 2023 Bordentown, NJ 284 402 4186 2/1/2022 Stay away. Established in 1958 in Winnipeg, MB, J.A. We offer everything from equipment installation, to repairs and replacements. Their delivery was on time. Their services contracts have taken a quantum jump in expense, but their service is the worst it has ever been. Petro is the best. Hence the high price. All Rights Reserved. I emailed to the email address appeared on the new customer solicitation letter. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. fix it quickly, which we really appreciated with outside temperatures so low. How to Market Your Business with Webinars. I am very happy I chose Petro Home Services. That's the Petro promise. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. First, you have the variable plan which fluctuates with market conditions and offers no price protection. Put $0 down on the latest energy-efficient systems. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. I received a bill that was too high, I know that the oil is expensive, but raising the price of the oil from 4.30 to 6.79 is ridiculous. I would use them again. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. Yes, Petro Home Services offers emergency services. Well start sending you the news you need delivered straight to you. 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ConsumerAffairs is not a government agency. How do I know I can trust these reviews about Petro? Petro Service Limited is accredited by Measurement Canada, an agency of Industry Canada, to perform inspections pursuant to the Weights and Measures Act. No, Petro Home Services does not offer a senior discount. Need to file a complaint? 9 West Broad St., 3rd Floor Stamford, CT 06902, US Get directions Employees at Petro Home Services Anne Ciaccio Mike Motsinger Direct Sales Manager at Petro Home Services Elizabeth (Liz) Cooper. Petro Home Services | We're America's #1 local home heating oil and total comfort services provider. That's peace of mind. Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. Today (1-17-22) I called to question why I bill is 790.59 when I was to I am on a smart budget and my payments will not be more than 340. Great! I am very confused given I was put on a payment plan that was meant to cover a year. A discussion about the tax policy because it was a permanent fixture not a repair. All Rights Reserved. Company said definitely in 2 days and broke that also. Feel free to search through our home services resources and see if we can help to answer some of the questions you may have about various home systems, installations and maintenance requirements for We're the only name you need to know for all your heating, cooling and other home comfort. Yes, Petro Home Services offers warranties. Questions and Answers about Petro Home Services CEO | Indeed.com Start of main content Petro Home Services 50 3.0 Write a review Snapshot Why Join Us 181 Reviews 175 Salaries 91 Jobs 48 Q&A Interviews Photos Want to work here? Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. Until 1991, it was a crown corporation of Canada (a state-owned enterprise ). I have no hesitation using them again. Robinson Pump Service Ltd. joined the Petroservice family. BEWARE. To find more licensing information for your state, visit our, https://www.petro.com/petro-locations/al/hicksville-ny. Our priority is to ensure a consistently excellent customer offer is available across our network, whether the service station is owned by Shell or by an independent dealer. Motor Fuel, based in St Albans, Hertfordshire, owns about 280 petrol stations under brands including BP, Jet and Texaco. Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. Deliveries are automatic and we never run out of fuel. Petro's large network, resources and local customer service professionals, drivers and technicians enables us to support your home heating oil and service needs better than any other company. I also was given a $125 credit as a new customer. Unacceptable. The technicians were professional. By the third call and being placed on hold I told them to please just cancel the account and revoked permission for them to call my cell phone. Come May I receive a bill for just under $2000. Did not rush. I am on my 3rd day with no heat or hot water with pneumonia. Find your local office: See what services and offers are available in your area. The British use petrol to refer to the U.S. gas. In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. I'm not sure if customer service really understands their products and services, which does not inspire a lot of confidence. Who are the largest shareholders of Petro Canada? They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. "Petro customer. Automatic delivery (which they seem to do as soon as there is a reason to run the price up, needed or not). In order for the price of $6.15 to even be contained within that average would mean that there were companies charging less than $3/gallon, which is of course ludicrious. Do all research and the reviews you are seeing is all real. Stay away from Petro. Put $0 down on the latest energy-efficient systems. Or, maybe I misunderstood their website, even though it says Petro provides CAC sales and service. While we, of course, remain interested in individually large opportunities, we are particularly excited that this disciplined approach has enabled us to buy so many smaller but highly attractive businesses. Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. Through its wholly owned Petro subsidiary, Star is the nations largest retail distributor of home heating oil, serving approximately 385,000 customers in the Northeast and Mid-Atlantic. Petro Home Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. are looking for before you even pick up the phone. The pipeline is owned and operated by PetroChina WestEast Gas Pipeline Company, a subsidiary of PetroChina. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. Thats criminal, Putin or no Putin. Snaps (money) on the petro(l) (gasoline). Well its now been 24 hours later and several phones later with no email with my receipt. I lost my heat on Sunday November 20, 2022. Petro also has a range of other services to keep you comfortable at home all year round: "We would like to commend your employee who came to our house during the big snowstorm in February, when our oil furnace went out late in the evening. Services, Home & Commercial Services, Emergency Services. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. I had a few red flags but since I was locked in I became stuck with them. Robinson Pump Service Ltd., specializes in the construction and maintenance of service stations, the business has grown to include many other services such as car wash construction & maintenance, tank testing and fuel management. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. We use cookies to ensure that we give you the best experience on our website. Petro Home Services is currently rated 4.6 overall out of 5. Petro Home Services is America's #1 home heating oil and total comfort services provider. The company delivered oil even though there was lots of snow. It bounced back. PERIOD. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers from Massachusetts to Virginia. Stewart is an expert at this and he has an amazing amount of knowledge. Included in these seven companies were two propane distributorships, East Side Gas of Lawrence, Indiana and Blufton Propane of Blufton, Indiana, as well as five heating oil distributorships, including Schoen Fuel of New Jersey and four other independent companies, all based in Long Island, New York. Our story begins in 1985, when we were a business unit within what was then known as Commercial Equipment. As of June 2007, the companys largest shareholders were Capital Research and Management Company (a Capital Group company), with 7.3%, and Barclays, with 4%. The finished basement smell terrible as well. Put $0 down on the latest energy-efficient systems. Petro Holdings, Inc. operates as a holding company. Founded 1903 With Angi since July 2012 We're America's #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). Oil & Propane Delivery, Heating, Cooling, Plumbing, Save the money with fuel and hire technician for service when needed. Disclaimer. Its location on this page may change next time you visit. They don't listen to their customers & charge outrageous oil prices without prior notice to their customer. Petro Home Services. I was instead met with rude remarks and no solution. Founded 1903 With Angi since July 2012. This company want to charge for everything. 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Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. You wait up to an hour to talk to anyone on the phone. I paid $4.89 / gallon, Petro pricing, last month, which is still insane. There was no cost, we have a contract with them. Petro = petroleum gasoline. BBB is here to help. Higher propane, and especially home heating oil costs, may be stimulating increased consolidation in these industries, as well as a flight by consumers to high quality larger distributors such as ourselves.". This news announcement contains certain forward-looking information that is subject to certain risks and uncertainties as indicated from time to time in the Company's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. A month later calls resume (in violation of TCPA regulations) now insisting I owe the $125 that I was credited as a new customer. I had to call every time to get it. No, Petro Home Services does not offer free project estimates. Find your local office: See what services and offers are available in your area. Punctual arrival, no-nonsense work, and good cleanup after. They are professional. 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From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. Who is the owner of the PetroChina gas pipeline? Clear price gouging. indoor air quality, and more to improve your lifestyle. Your home is one of your most valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. Service: 800.645.4328 Become a customer Join the Petro family today for flexible pricing and payment plans, 24/7 customer service and so much more. They also charged me tax and i had to fight them on that. Although I signed with them in November I had my first delivery 1-11-22. For more information about reviews on ConsumerAffairs.com please visit our As a matter of policy, BBB does not endorse any product, service or business. Enjoy reading our tips and recommendations. Finally, I got hold of number through much effort and got connected to customer service department and was told that a 'Field Supervisor' would call me back. Generators, Chimneys, Indoor Air Quality, Service Plans, Environmental Copyright 2000 - 2023 Star Group, L.P. | Star owns a controlling 72.2% interest in Total Gas and Electric, which sells natural gas and electricity to approximately 110,000 customers in the Northeast and Mid Atlantic. Petro Holdings . Our in-house factory trained technicians provide support 24 hours a day, every day. Fantastic! Petro has always been dependable. This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. They came same day in a few hours. According to the tenant, it was just an annual service visit. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. He arrived at the expected time and spent time performing the necessary jobs for this tune up. Called later to let me know they were not coming. Your home is one of yourmost valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. keeping your home up-to-date and in top-notch condition. Boiler serviced Corroded pipe repaired etc. Petro Holdings serves customers throughout the United States. Generators: installation, service and repair of backup generators for most major brands to make sure that your home stays up and running during any power outages. It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. The work was basically good, they came back and fixed the leak but i did have to pay for an additional part and they said it was because the part was ok when they installed the toilet. I called 800-645-4328 but not working number. They took the money right out of my bank account and I never heard back on a delivery date, so I called 3 days later and the women on the phone conveniently says "Oh youre scheduled for today," my delivery came and my tank was at 1/4. Need to find a different location? Do not use them!! I will never call them ever again. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. They are a higher price than anyone else. FAQ. Over 100 years of heating, cooling and home service experience Local teams that are ready to fix problems fast Reliable emergency service and support We're here for you 24/7 in any weather My furnace (which Petro sold me and installed) began leaking and I asked them if they could send someone out to take a look at it perhaps fix it. I used Petro Heating and Air Conditioning Services to fix something. Customer service person was very nice, but repeatedly told me that they sell complete systems only and do not replace components. $6.509 / gallon for #2 oil. They need to improve their call-center service since it seems I'm always on hold for 15 minutes or more to call for service. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. Service Technician. When autocomplete results are available use up and down arrows to review and enter to select. Total repair was diagnosed and fixed quickly. They are definitely over priced even when you're locked into a contract with them. Please potential customer of Petro do not use this company. Data Provided by Refinitiv. They called at 2 and said they couldn't make it. It is now 7:01 PM and I am still waiting for them to show up. Petro Home Services shares common values with our partner Habitat for Humanity as were both committed to helping families feel safe and more comfortable in their homes, said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. See BBB rating, reviews, complaints, request a quote & more. heating & air conditioning/hvac, heating oil companies. 6 Who are the largest shareholders of Petro Canada? Was told the tech would be out to today. If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Well guide you through the process. These acquisitions represent over 20,000 customers, with an annual volume of approximately 19 million gallons. Just got oil delivery. I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. History. PETRO HOME SERVICES - 63 Reviews - 141 Knight St, Warwick, Rhode Island - Heating & Air Conditioning/HVAC - Phone Number - Yelp Petro Home Services 63 reviews Claimed Heating & Air Conditioning/HVAC, Propane Edit Open Open 24 hours See hours Write a review Add photo Photos & videos See all 4 photos About the Business Home Services in Phoenix, AZ. Where are the petrol stations owned by Shell? October 19, 2004. Unsubscribe easily. Petro's large network, resources and local customer service professionals, drivers and technicians enables them to support your home heating oil and service . They continue to deliver oil AFTER our account has been on HOLD for NO DELIVERIES for over a YEAR!! Customer Service Supervisor. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. With over 100 years of experience covering the Northeast from Massachusetts to Maryland and Virginia, Petro is a full-service heating and home services provider that keeps customers warm in the winter, cool in the summer and save on energy costs all year While other Alaska refineries were processing a wide variety of petroleum products, Petro Star's founders recognized the need for a refinery that would process only mid-end distillates such as heating oil, diesel and aviation fuels for homes and . | Terms & Conditions | Privacy Policy | Contact UsTerms & Conditions | Privacy Policy | Contact Us Petroleum Services Ltd. joined the Petroservice team in August 2019. I left the company. We value your privacy. It did not make sense since there was no problem before his arrival. 7 Where are the petrol stations owned by Shell? Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Love their staff. How could it be ok before and then not after. We offer everything from home safety to energy saving tips. View contact profiles from Petro Popular Searches Petro Petro - Inc petro Co And that's the Petro promise. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. It went well. Would be there on Tuesday, cancelled again.