viagogo charge for cancelling sale viagogo charge for cancelling sale

Tickets sales must be fulfilled via the delivery method indicated at the time of sale directly to the Buyer and no later than the shipping deadline communicated to the seller at the time of sale (Must Ship By Date). viagogo charge for cancelling sale viagogo charge for cancelling sale Posted at 07:21h in timber framing courses alberta by pastel silver overtone on brown hair Submit a complaint and get your issue resolved. During this time, the Site will be temporarily unavailable. Order Number [protected] I was directed to Viagogo site NOT an official site and find I have now paid $747-85 for tickets valued at $329. Tickets came for 25/6/17. 6.6 No Agency. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. viagogo charge for cancelling sale. Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. The ticket was sold as 150 capacity, Note that this is separate from any Tax viagogo is required to charge on its fees. On my account it says that customer support is no longer possible as I have been refunded (see photo attached) No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Login . 6.1 No Warranty. After confirming I was happy to sell they sent an email saying that o needed to post them today (which is not possible as I am away). I was told on your website that the fees are made clear but they were definitely not. As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. In Eastnor castle, not specified as outdoor. In this instance we will hold the sum of AUD133.20 from your future sales payments. 2.3 Username and Password. In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. 2.18 Merchant Description. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. They were selling 3 lots of tickets all showing where you could be seated in the O2. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. I can't believe they are allowed to do this and that there is no method of recourse especially when I told them within the hour I didn't want the tickets. 6.2 Waiver of Consequential Damages; Liability Limit. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. We do not control the information provided by other users which is made available through the Site. 6.10 Notices. I want a refund off $1393.43 you have taken my money! Is this your company? Sellers will be able to see the service fee and taxes on our fees before completing the listing process and thereby committing to sell their tickets. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. The event itself is within days and yet I still don't have any updates on my ticket. No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. It was too late by the time we received your email to book things in. 2.9 Notification. Just before I paid for them a huge amount was added for VAT and 'costs'. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. Jason Ridout, Listing number [protected] 6.7 Third Party Information. In its FAQ for Can I cancel my sale? I don't know if I need to talk. Viagogo lead me to believe that this was the official ticket seller for fleet foxes tickets as they came out at 10am yesterday morning. You also warrant that you own the tickets and are authorized to transfer or resell the tickets. All sales and bids are final. Viagogo probably had to manually procure tickets on eBay or something. Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. We endeavour to rearrange delivery with the customer or arrange a collection point. 2.14 Ticket Information. 2.1 Requirements. The tickets through Viagogo cost me over 300 sterling. Why can't I see my order or sale in my account? 7.3 Additional Policies. viagogo charge for cancelling sale. No tickets arrived so on 15.6.17 I rang to be very ridley told there were no tickets available and they had sent an refund & email on 13.6.17 (Of which I never recieved). The sale of stolen property on viagogo is strictly forbidden, and violates local, country and international law. 2.7 Making an Offer. Can I buy tickets that are personalised with someone else's name on them? Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. Thus, the ticket price shown (before our fees) may include sales or value added tax (US or other) as appropriate. 2.13 Ticket Information. I haven't received an email confirming my order. You will need a username and password to access the Site and use the Services. 6.11 Permitted use. 2.2 Registration. When I clicked to 'report a problem' thinking o could explain the situation, I just got a messaging saying the order had been cancelled followed by an email saying my card would be charged 20 (from card details I was told were only required for ID and would not be charged). You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. 7.1 Ownership of Intellectual Property. I wouldn't think it could be that improbable to query this as they have all the data available for them. Sellers should use our automated online confirmation process. Because of this action I am now out of pocket for the train tickets and hotel booked which totals 230 excluding the ticket cost, and all I wanted was to get my tickets amended so I can attend the altered location. 27th May 2017 - I emailed to ask about either a refund or access to new tickets if concert was relocated You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by viagogo, other than a VAT invoice if relevant and if requested by the Buyer and viagogo. You warrant that you are over 18 years old and have the legal capacity to make the transaction. This Agreement incorporates by reference the following policies and documents also found on this Site: 7.4 Governing Law. Excessive pricing, bad communication & despicable customer service and still no tickets! If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. Why do my tickets have someone elses name on them? This will be deducted from your next payment. If this is also unsuccessful We will not offer a refund. list of all forged in fire contestants; brothers taste of asia shut down; john o'mara gangster squad; The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. In certain circumstances, you may be required to complete a Dispute Claim Form and provide additional information in order to claim a refund. 1.3 viagogo Guarantee. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. ComplaintsBoard.com is a leading complaint resolution website on the Internet. 5.3 Disclosure of Information. viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. The authorization will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. (c) You otherwise owe viagogo a specific amount; or (d) You otherwise breach this Agreement or owe Us a specific amount, then you authorize viagogo to withhold payment or charge your Payment Method any amount you owe us and all costs viagogo incurs due to your conduct, including but not limited to the cost of replacement tickets or related passes, coupons, gift certificates, refunds, and other costs required to compensate the Buyer or Seller for his or her bad experience. It is disgusting how I have been treated and I would like you to review your logs to see how it has been recorded; with broken promises.